FAQ

WHY CHOOSE US ?

Our company set the development, design, production and sales, professional quality and intimate experts.

Pre-sale service: 

1. The most professional production sale team, we can give you the most professional on the products.
2. Customs design is available.
3. Small sample is free.
4. All the questions will be replied in 24 hours.

After-sale service:
Our after-sales service start immediately after signing the contract.

1. After placing orders will be timely feedback to track the progress of related production, shipment, delivery and other production conditions. 
2. In accordance with the stipulated time of shipment delivery,guaranteed delivery and supply capacity. 
3. Encounter any quality problems can always contact us. we will   communicate timely replacement of the goods
4. No matter FOB or CIF the price term is we would try our best to find a lowest freight cost for customers'  reference.
5. The thirdparty inspection always gets real and true data from us and we will send production photos to customers if there is no inspection.
6. Do our best to help customer arrange the shipment and customs clearance.
7. Installation, maintenance and repair instructions with full information.
8. 5-10 years warranty depends to different products.
9. Accept Changing or Refunding if the products cannot be installed rightly.
10. Installation technical guidance. 
11. The goods stored guidance.